by Brad Bollenbach, December 16, 2007

Guy Looking Busy

Slow down and remember this: Most things make no difference. Being busy is a form of mental laziness—lazy thinking and indiscriminate action.

– Timothy Ferriss

“Work smarter, not harder” is one of the ultimate clichés. Like most clichés, few people actually do it. The busy outnumber the productive by a wide margin. Whether you’re a boss, an employee, or working for yourself, we’ve all had our treadmilling moments. Here’s the difference, from a geek perspective:

Busy Productive
Rolls their own Uses someone else’s
Makes it “elegant” and “extensible” Makes it work
Responds to your email within a few minutes Responds to your email within a few days
Ready. Aim. Aim. Aim. Ready. Fire. Aim.
Makes the boss happy Makes the client happy
Seeks consensus Encourages creative self-expression
Writes a detailed specification Implements a prototype
Looks like they’re busy Looks like they’re slacking off
Finishes it this evening Finishes it tomorrow
What else can we add? What else can we remove?
How should we fix this? Do we need to fix this?
Sees the toolchain as a competitive advantage Sees the user-kickassness as a competitive advantage
Let’s get everyone’s feedback on this DO IT

Busy-ness is impressive. It puts you in the heat of the action. It gives you an elevated sense of importance. You’re always late for social engagements, barely have enough time for family get-togethers, and hardly get a moment’s sleep. Emails get exchanged, meetings fill up your schedule, worldwide teleconferences become the norm–there’s even the occasional hope of revenue exceeding expenses. You’re like a rock star without the music.

Of course, it’s all just an illusion. A commitment to anything more than your standard workday is a commitment to work harder, not smarter. There are only so many hours per day that you can produce world-class, creative output. Building something that changes people’s lives is extremely hard, but looking like you’re part of something big is much easier.

Want a challenge? Remove a feature. Cut your deadline in half. Deliver rather than debate. Instead of being the devil’s advocate, be the user’s advocate. Eliminate half your RSS feeds. Stop making it pluggable and start making it work.

If you had to come up with one action you could take to put less time and effort into something and still get the same, or better results, what would it be?



Comments
  1. Javabeanboy says:

    This is a great article in defense of ADD-like behaviors, which I’m all in favor of because that’s me. But, you can only bum err finesse a cigarette so many times from the same set of dudes. It forces you to be social with many sets of smokers, but the costs there is quality relationships not just with co-workers, management but I’d expect clients. A little busy-like behaviors creates faith in your ability to create.

  2. [...] Bollenbach hat darüber einen Artikel verfasst: Busy vs. Productive. In seinem Beitrag stellt er die Merkmale von “hektisch” und “produktiv” [...]

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  9. DG says:

    I could not agree more with this article. I speak with so many people who can’t even have a productive conversation because they keep talking about how busy they are. If they would just shut up about that and have a one minute substantive conversation they could get something done. These people have their self esteem tied to being busy. Sad. My experience has been that the most successful people I know are patient, focused and take their time speaking with you.They seem to have all the time in the world and you wonder how they do it. Effective time management

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  12. David says:

    Some of this, I don’t agree with. Not your best article.

  13. Адриан says:

    Почитал, прикольнуло :) А может и точно всегда думать исключительно о хорошем, а все плохое переворачивать?

  14. [...] Artikel “Betriebsam vs. Produktiv” im Toolblog wird auf Brad Bollenbach verwiesen, wie er den Unterschied zwischen “betriebsam” und “produktiv” [...]

  15. [...] Bollenbach von 30sleeps macht einen schönen Vergleich zwischen betriebsam und produktiv: “Busy vs. Productive“. Sehr nachdenkenwert, ich habe mich leider auch in ein paar Punkten in der linken Spalte [...]

  16. Carlos says:

    Great stuff! I think I belong to the busy type. However, for some reason there’s something that stops me from changing. I’m so obsessed with doing things the right way, of being overly perfectionist, of being well-looked at by others, afraid of failure, or rejection, that… I don’t know… but I do dig into some of your stuff.

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